Community Improvement

The Town of Penetanguishene strives to work with residents, businesses, institutions and non-profit organizations to develop programs, policies, master plans and services that integrate the environment, economic, social and cultural values to make Penetanguishene the most livable town in Ontario.

  • In-person at the By-law Division at Townhall, Monday to Friday from 8:30 a.m. to 4:30 p.m.
  • By telephone at 705-549-7453, ext. 220
  • Please click the "Submit a Complaint" button on this page to report non-urgent violations.

Complaints are required in writing to alleviate frivolous complaints where one neighbor is feuding with another. We require a signature to protect the Town from being accused of discriminating against a citizen. Personal information including the complainant’s name is kept confidential, however, if the matter goes to court, the complainant could be called to testify and give evidence to substantiate the Town’s position.

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