Residents Encouraged to Participate in Service Delivery Review

Posted on Tuesday August 01, 2017
living the dream prize pack
Prize Pack includes 4 stemless glasses, 4 koozies, 1 water bottle, and 1 beach tote

The Town of Penetanguishene hired a consulting firm; Blackline Consulting to conduct a Service Delivery Review. The review will lead to:
• a better understanding of whether the Town is meeting the needs of its residents and customers
• how efficient and effective the Town operates, and
• identify ways to improve services.

Meetings, interviews and focus groups have been held with Council, Town staff, and committee members of the Town to get their thoughts on opportunities to improve service delivery and/or their costs. “The Service Delivery Review will identify potential opportunities focusing on operating efficiencies, user fees and policies in the Town of
Penetanguishene with the ultimate decision as to type and
level of services provided to be determined by Council.” said
Chief Administrative Officer, Jeff Lees.

On July 27, 2017 the public attended an open house to provide their opinion. In addition, an online survey is available to the public to get more input from the public; your views and a chance to win a “Living the Dream” prize pack. The survey is available here:

This is an important initiative for the Town and an opportunity for you to voice your viewpoints.