Service Delivery Review

The Town is undertaking a service delivery review.

What is it?

Service delivery reviews are normal, most municipalities perform one every 3-5 years to ensure service delivery is efficient and effective.

Why do one?

  • To compare our performance to other municipalities
  • To determine how well we are providing services; and
  • To identify opportunities for improvement (quality of service, improve revenue or reduce costs)

When?

There was a public consultation on Townhall on July 27, 2017 at 5:00 pm.

View the Presentation from July 27, 2017

View the Youtube Video from July 27, 2017

View the Interim Report Presentation from September 2017

View the final Report Presentation from November 2017